AgentMonitorOutgoing()

Synopsis

Record agent's outgoing call.

Description

Tries to figure out the id of the agent who is placing outgoing call based on comparison of the callerid of the current interface and the global variable placed by the AgentCallbackLogin application. That's why it should be used only with the AgentCallbackLogin app. Uses the monitoring functions in chan_agent instead of Monitor application. That has to be configured in the agents.conf file.

Normally the app returns 0 unless the options are passed.

Syntax

AgentMonitorOutgoing([options])

Arguments

• options
  • d - make the app return -1 if there is an error condition.
  • c - change the CDR so that the source of the call is Agent/agent_id
  • n - don't generate the warnings when there is no callerid or the agentid is not known. It's handy if you want to have one context for agent and non-agent calls.

See Also

• agents.conf

Import Version

This documentation was imported from Asterisk Version SVN-branch-11-r418713